How much water should I use in my sterilizer?

70ml of distilled water should be used in Combi Steam Sterilizer & Dryer .

Sterilization : 6 minutes

Drying : 45 minutes

Can I lay bottles down in my sterilizer?

We do not recommend to lay bottles flat in the sterilizer as steam needs to get inside and around the bottles. In case it can’t stand up side down, try to angle bottles diagonally if possible.

Why the sterilizer comes out with an odor during sterilization?

It is due to the residue (for example, milk residue) remains on the stainless steel heater plate. Please clean the heater plate regularly.

Damaged accessories or buying of accessories

Please go to the shop where the breast pump was purchased or contact local agency.

Why silicone accessory parts are become misty?

Due to the water absorption property of silicone, it is normal for the silicone accessories to appear slightly misty after being sterilized with boiling water or vapor.

Why is there breast milk residues remaining in the silicone diaphragm or silicone cover?

Due to the amount of breast milk and strength of the suction power, breast milk will be ejected into the breast shield during pumping. Also, breast milk remained in silicone diaphragm or silicone cover is normal phenomenon but not caused by adaptation defect of the product.

Why is milk overflowing or spilling out from the breast pump?

Make sure the steps below that the breast pump is properly used.

• Hold the breast pump vertically when in use.
• The thread of the breast shield is exclusively designed for standard feeding bottle. Please make sure to use the correct size of feeding bottle to avoid milk overflow caused by poor adaptation.

What can I do if feel pain during use?

Please ensure select to most comfortable power level and speed during use, breast discomfort may be resulted if it is too strong. Please stop using the pump and consult professional doctors and nurses.

Why is there no suction or insufficient suction power?

Make sure the steps below that the double breast pump is properly used.

• 1. The valve is not closely inserted into the breast shield or it is damaged.
• 2. Silicone diaphragm is not closely inserted into the breast shield or it is damaged.
• 3. Silicone tube is not closely inserted into the main body and the top cover or it is damaged.
• 4. The top cover of the electric breast pump is not fitted tightly on to the top of breast shield.
• 5. The power supply is not connected or the power from the portable power battery is not enough.
• 6. The USB power supply is not reaching 5~6V.